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Microsoft Office
Suite of products developed by Microsoft Corporation that includes Microsoft Word, Excel, Access, Publisher, PowerPoint, and Outlook. Each program serves a different purpose and is compatible with other programs included in the package.
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Microsoft Word (Module 3)
Allow users to type and save documents. Similar to other word processors, it has helpful tools to make documents.
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Excel Advanced (Module 3 -7)
Spreadsheets present tables of values arranged in rows and columns that can be manipulated mathematically using both basic and complex arithmetic operations and functions.
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PowerPoint (Module 3)
Is a powerful presentation software developed by Microsoft. It is a standard component of the company's Microsoft Office suite software, and is bundled together with Word, Excel and other Office productivity tools. The program uses slides to convey information rich in multimedia.
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Office Administration
Office support jobs, such as a receptionist or secretary, will probably have you doing a variety of tasks such as answering a more general phone line, mail delivery, copying, collating, and other tasks, data capturing etc
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Call Centre
Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. ... Informs clients by explaining procedures; answering questions; providing information.
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Basic Computer Skills
Learning basics such as windows and file management, capturing, monitor & computer tower
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